Dear Valued Customer,
Many organizations today rely on Fidelity National Information Services® (FIS™) to support their risk and compliance needs. Specifically, as a global technology leader for financial institutions, we continue to make substantial investments in enterprise case management and regulatory solutions. As part of that effort, we are strategically aligning our solutions under one division, decision solutions, so we can take advantage of new technology, breakthrough analytics and specialized risk and compliance expertise to better serve our clients and accelerate solution development. As part of this initiative, we have recently folded our regulatory solutions into the decision solutions business line and, as the head of that business unit, I wanted to personally reach out and welcome each of you. I am excited about what this alignment will bring to the table for both the existing regulatory solutions' clients and existing decision solutions' clients. For example, with CallReporter™ Premier we've helped two out of every three banks nationwide modernize their regulatory reporting environment. With the addition of decision solutions' deep expertise around Red Flag, KYC/Patriot Act, GLBA, FCRA and FDCPA, we believe we can continue to help you avoid and address compliance issues with immediate turnkey solutions. We want to invest in the regulatory solutions' product suite and take it to the next level in diagnostics and proactive compliance management. This is an organizational change only and CallReporter™ Premier remains an important component of our compliance offerings and is the only regulatory reporting solution delivered through and backed by FIS. Products are springing up every day making similar claims and assertions: They are not the same! Please be cautious of these new interlopers. They cannot provide the proven support and service on which you rely. Many of our clients have contacted us indicating receipt of a disk from a competitor with a similar name. This is not your FIS CallReporter Premier update. Your CallReporter Premier update is being mailed today. We appreciate your business. Please contact me or your FIS account manager if you have any questions regarding this realignment or if FIS can further help you meet your risk, decisioning and compliance needs. Sincerely, 
Kay Nichols
Executive Vice President
FIS Decision Solutions
Toll-free customer service: 1.800.825.3772
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